Important Shipping Information
|
Shipping chocolate can be tricky, because nobody likes melted chocolate. But we are experts at it, so rest assured your little treasures will arrive at your door safe and sound. Please familiarize yourself with our shipping rates and policies before you order:
Standard Shipping Rates
*Guaranteed Valentine’s Day Delivery Timelines Tuesday, February 7th by 3 pm CST - Last day for Standard (3-6 Business Days) Shipping for delivery by Valentine’s Day. Friday, February 10th by 3 pm CST - Last day for Express (2 Day) Shipping for delivery by Valentine’s Day. Monday, February 13th by 3 pm CST - Last day for Urgent (Next Day) Shipping for delivery by Valentine’s Day. Tuesday, February 14th by 3 pm CST - Last day for same day Local Delivery ON Valentine’s Day. See details below. Local (Same Day) Delivery is available ON Valentine's Day For Local Delivery on Valentine's Day within the city of Chicago, place your order online and select 'Chicago Courier Delivery' for $19.95, or call 1.800.301.9866 to place your order. Cut-off times: Order by noon for delivery by 5 pm, order by 3 pm for delivery by 7 pm. Same day Local Delivery on Valentine's Day is also available for locations near our New York, Beverly Hills and Las Vegas Purple Houses for $19.95. Restrictions may apply. Please call our Purple Houses directly for information or to place an order for local delivery. Visit our Boutiques page for store contact information. *These are the cut-off dates for guaranteed delivery by Valentine's Day to all locations within the U.S. Please see the map for UPS transit time from Chicago to your destination OR call our Chocolate Concierge at 1.888.301.9866 for specific details. Shipping Alcohol We do not ship alcohol internationally or to the following states: AL, AR, DE, IN, KS, KY, ME, NH, MD, MA, MS, MT, NJ, OK, PA, SD, TN, UT. In all other states, delivery requires signature from recipient age 21 or over. Delivery Times for Businesses & Residences UPS® is our preferred shipping vendor. All of our shipping vendors only deliver on business days, unless Saturday delivery is specified (where available, additional charges apply). Our shipping vendors may require a signature for delivery at the discretion of the driver. Deliveries to businesses occur between 9 am and 5 pm, and deliveries to residences occur between 9 am and 7 pm. Local Delivery Our Chicago, New York, Beverly Hills and Las Vegas Purple Houses can messenger your order for Same Day Delivery for $19.95. Restrictions may apply. For local delivery within Chicago, you can place your order online (order by noon for delivery by 5pm, by 3pm for delivery by 7pm) and select Chicago Courier as your shipping method. Please call our Purple Houses directly for information or to place an order for local delivery. Visit our Boutiques page for store contact information. International Orders To inquire about shipping to countries other than the U.S., U.K. or Canada, please call a Chocolate Concierge at 1.888.301.9866. (YUMM). *We are unable to process international credit cards. When Will my Order Arrive? Track Your Order Here with your UPS tracking number(s) All Orders leave our Chicago facility within 24 hours of processing, subject to inventory availability. International orders ship on Mondays and Tuesdays only. In order to ensure the best possible product, orders cannot ship over the weekend during warm weather months. Thus, Standard shipments packages may be held until the following Monday to ensure minimal time in transit. |
||||||||||||||||||||||||
Standard Shipping Time in Transit Map
Thank you! You have been added to our email list.
To ensure delivery of our emails to your inbox, please add vosges@vosgeschocolate.com to your address book.