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Shipping chocolate can be tricky but we are experts at it, so rest assured your little treasures will arrive at your door safe and sound. Please familiarize yourself with our shipping policies before you order:
Shipping rates are calculated by how much you spend per delivery address, All rates listed in the table below are based on Ground Shipping via UPS:
| Order Total (w/o tax) |
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Shipping & Handling Charge |
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| 0.00 - $ 25.00 |
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$ 7.00 |
| $ 25.01 - $ 50.00 |
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$11.00 |
| $ 50.01 - $ 75.00 |
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$15.00 |
| $ 75.01 - $100.00 |
|
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$19.00 |
| $100.01 - $200.00 |
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$20.00 |
| $200.01 & up |
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10% of product total |
In a Hurry?
- To upgrade to 2nd Day Air, please select 2nd Day Air, Please add an additional $10 to the base shipping charge.
- To upgrade to Next Day Air, please select Next Day air, Please add an additional $25 to the base shipping charge.
- For a Saturday delivery, please select Next Day Saturday for your shipping method and specify delivery date in the special instructions box on the checkout page. (Must be ordered before 1:00 CT on Friday.) For orders up to $200.00 please add an additional $40.00 to the delivery price. For orders over $200.00 please add an additional 30% to the base shipping charge Saturday deliveries are an additional $40.00 over the price of Ground shipping.
Local Deliveries
Our New York, Chicago, and Las Vegas Purple Houses can messenger your order for same day delivery. Call them directly for information.
Important Information
- Getting your chocolate to you as fresh as it is the day it’s made requires that we use extreme care. When we ship to destinations over 75º, we may upgrade your shipping to 2 Day Air for an additional charge and we may charge you an additional handling fee of $7.50 per package for cooling materials.
- Due to the fact that your package may go through several shipping hubs in different areas of the country while making its journey to you during the months of May through September insulated cooling materials will be used. In order to cover the costs of this material we will charge a $7.50 summer handling charge that will be added to all orders from May through September.
- When shipping to destinations over 75º, we cannot have packages in transit over the weekend. Nobody likes melted chocolate, these orders will be held until the following Monday.
- UPS® delivers on business days only, unless Saturday delivery is specified (additional charges apply, please see the “In a Hurry” section above). UPS generally requires a signature for delivery, but it is up to the discretion of the driver. If you have an arrangement with UPS for them to leave packages without a signature, then they will do so. If not, they will generally require a signature, unless they feel the package will be safe if left at your door. Deliveries to businesses occur between 9am and 5pm and deliveries to residences occur between 9am and 7pm.
- Please do not select a Ship Date that is a Saturday or Sunday; we cannot ship orders on the weekend. In the warmer months (May-Sept), packages cannot be in transit over the weekend, so please do not select a Ship Date that would allow the package to be in transit over the weekend. For example, if your package is shipping 2 Day Air, select a Ship Date of Monday, Tuesday or Wednesday only.
- To place an international order, please call a chocolate concierge at 1.888.301.9866. (YUMM)
Holiday Orders
To ensure arrival in time for each holiday, please place your orders by 1:00pm CT on the following dates:
VALENTINE'S DAY SHIPPING DATES:
Last day for Ground Shipping: Friday, February 8, 2008
Last day for 2nd Day: Tuesday, February 12, 2008
Last day for Overnight: Wednesday, February 13, 2008
EASTER SHIPPING DATES:
Last day for Ground Shipping: Monday, March 17, 2008
Last day for 2nd Day: Wednesday, March 19, 2008
Last day for Overnight: Thursday, March 20, 2008
MOTHER'S DAY SHIPPING DATES:
Last day for Ground Shipping: Monday, May 5, 2008
Last day for 2nd Day: Wednesday, May 7, 2008
Last day for Overnight: Thursday, May 8, 2008
*Delivery dates cannot be guaranteed with Ground shipping. If you would like your order to arrive on a specific date (weekdays only), select 2 Day Air (or Next Day Air) shipping and select the appropriate Ship Date, two (or one) business days before you would like your order delivered.
When Will my Order Arrive?
Track Your Order Here with your UPS tracking number(s)
Orders shipping Ground leave our Chicago facility within 48 hours of processing. Orders shipping 2nd Day Air and Next Day Air are shipped within 24 hours of processing.
For orders shipping Ground, see this map for an estimate of time in transit. Ground orders may be delivered anywhere from 1 to 8 business days after you place your order, depending on delivery location. Remember UPS only delivers on business days! For expedited delivery see shipping chart below.
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If ordered by 1:00pm CT on Monday |
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If ordered by 1:00pm CT on Tuesday |
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If ordered by 1:00pm CT on Wednesday |
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If ordered by 1:00pm CT on Thursday |
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If ordered by 1:00pm CT on Friday |
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If ordered by 1:00pm CT on Saturday |
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If ordered by 1:00pm CT on Sunday |
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| Shipped Via Next Day Air |
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Tuesday |
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Wednesday |
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Thursday |
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Friday |
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Tuesday |
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Tuesday |
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Tuesday |
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| Shipped Via 2 Day Air |
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Wednesday |
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Thursday |
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Friday |
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Wednesday |
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Wednesday |
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Wednesday |
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Wednesday |
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