Important Shipping Information

Shipping chocolate is a tricky business, but we have over 20 years experience at it so you can rest assured your little treasures will arrive at your door safe and sound.

Special Summer Shipping Rates

Receive Free Ground Shipping on $75+ and Free 2-Day Express Shipping on $150+.

Warm Weather Shipping Notification

We work hard to ensure that our chocolate is delivered fresh and in perfect condition. To reduce the risk of melted chocolate on orders in transit to warm weather destinations, we are unable to offer FedEx Ground to FL and AZ year-round and the following states during summer months (May-September): AL, AR, CA, GA, ID, LA, MS, NV, NM, NC, OR, SC, TN, TX, UT, VA, WA. Your shipping rate will reflect a $5 cooling material surcharge vs. regular rates. Our ice gel packs are non-toxic and reusable. 

Shipping Rates

Shipping rates are based on the product value of each shipment, according to the following table:
Method $0-$49 $50-$99 $100-$174 $175+
FedEx Ground $13 $16 Free Free
FedEx 2 Day Air $20 $25 $30 Free
FedEx Standard Overnight $45 $50 $55 $60
FedEx Priority Overnight (Saturday) $55 $60 $65 $70

*FedEx Ground is not available for HI and AK.

*HI and AK incur a $30 surcharge vs. regular rates and are not eligible for free shipping

11AM CST Daily Cut-off Time

If your order was placed after 11AM CST Monday-Friday, it will be processed the following business day.

Shipping Days

FedEx® is our preferred shipping vendor. Our main shipping days are Monday, Tuesday and Wednesday. If you are shipping a package to a warm weather or a west coast destination over a weekend, your package may be held until the following Monday to ensure minimal time in transit.

Based upon the destination zip code and number of days in transit we may hold your package for shipping until the following Monday under these circumstances:

  • The package will not arrive by Friday. *Select residential locations may qualify for Ground Saturday delivery.
  • The weekend weather requires cooling materials. Our cooling materials will last for up to three days and cannot accommodate weekend shipping.
  • The collections in the order are highly perishable and have 14 day or lesser shelf life.

Delivery Times for Businesses & Residences

Deliveries are made to residential locations Monday through Friday between 9am-8pm and commercial locations Monday through Friday between 9am -5pm. Select residential locations may qualify for Ground Saturday delivery. Express 2-Day and Standard Overnight deliver on weekdays only.

Shipping Alcohol

We do not ship gift sets containing alcohol internationally or to the following states: AR, HI, KY, MS, PA, and UT. You must be 21 years of age or older to order, purchase or receive delivery of wine product. An adult signature (21 years or older) is required to receive delivery. Please note, gift sets with wine will arrive separately from other Vosges Haut-Chocolat items in your cart. Please allow extra lead time, approximately 2-6 days from the date of your order until shipment. Additional restrictions may apply when shipping certain alcohol collections to other domestic states. 

International Shipping

We currently offer shipping to Canada, Puerto Rico, Austria, Switzerland, France, Japan, Ireland, Italy, South Korea, and Singapore. To place an order to one of these countries, please contact a Chocolate Concierge at 1.888.301.YUMM (9866). Note that we are unable to process international credit cards or orders originating from an international IP address.

Additional Questions

Feel free to contact our Chocolate Concierge at vosges@vosgeschocolate.com or call 1.888.301.YUMM (9866). You can also live chat with us during regular business hours M-F 9am-5pm CST by clicking the chat icon at the bottom of your screen.

Fedex Delivery Times from Chicago